Terms of service

Welcome to Al Mehtab Collection. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these Terms, please discontinue using our website.

1. About Al Mehtab Collection

Al Mehtab Collection is an online fashion store offering premium-quality unstitched and stitched clothing. We are committed to providing our customers with authentic products, secure shopping, and excellent customer service.

2. Acceptance of Terms

By using this website, creating an account, or placing an order, you confirm that you:

  • Are at least 18 years of age or have permission from a parent or legal guardian.
  • Agree to these Terms of Service.
  • Agree to comply with all applicable laws and regulations.

3. Product Information

We make every effort to ensure that product descriptions, prices, colors, and images are accurate.

However:

  • Slight color variations may occur due to screen settings and lighting.
  • Product measurements may vary slightly.
  • Packaging may differ without affecting product quality.

4. Pricing & Payments

All prices displayed on our website are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors.
  • Cancel orders containing incorrect pricing.
  • Refuse suspicious or fraudulent transactions.

Accepted payment methods may include:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Online Payment (where available)

5. Order Acceptance

After placing an order, you will receive an order confirmation.

However, order confirmation does not guarantee acceptance.

We reserve the right to:

  • Cancel unavailable products.
  • Reject suspicious orders.
  • Cancel duplicate or fraudulent purchases.

If payment has already been made, the eligible amount will be refunded.

6. Shipping & Delivery

Delivery times may vary depending on:

  • Customer location
  • Courier services
  • Public holidays
  • Weather conditions

Al Mehtab Collection is not responsible for courier delays beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our official Return & Refund Policy.

Please review that policy before requesting a return or exchange.

8. Intellectual Property

All website content, including:

  • Logos
  • Product images
  • Designs
  • Graphics
  • Text
  • Icons
  • Videos
  • Branding

is the intellectual property of Al Mehtab Collection and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for unlawful activities.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Misuse our services or interfere with website functionality.

10. Privacy

Your personal information is handled according to our Privacy Policy.

We respect your privacy and are committed to protecting your personal information.

11. Limitation of Liability

Al Mehtab Collection shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business.
  • Delivery delays caused by third parties.
  • Technical interruptions beyond our control.

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Updated versions become effective immediately after publication on our website.

We encourage customers to review this page periodically.

13. Governing Law

These Terms of Service are governed by the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Al Mehtab Collection

📧 Email: almehtabcollection7@gmail.com

📱 WhatsApp / Customer Support: +92 335 1200014

🕘 Support Hours: Monday – Saturday | 9:00 AM – 8:00 PM

We appreciate your trust in Al Mehtab Collection and thank you for choosing us as your preferred online fashion destination.